Screen Recording Links
for
Support Teams
Create and share recording links right within Chrome.
Give your support team the context they need to close tickets faster.
Available in theChrome Web Store

Works with the tools you already use
Send a link. Get a recording.
The Userplane extension lives in your Chrome toolbar, letting you create and share recording links from any page. Click to generate a link and send it to your customer. No integration or setup required.
Zero-friction recording

Automatic technical context
Every recording link captures console logs, network activity, and session details for your support team to resolve issues faster. Your team gets a complete technical snapshot — without asking customers for details.
Built for debugging

Secure and private
Userplane protects your customers by default. Sensitive data never leaves the browser. Control what gets recorded, and stay compliant while building trust with your customers.
Built for compliance

Chrome
Getting Started with Chrome Extension
Set up Userplane in your Chrome Extension workspace and send your first recording request in minutes.
How Screen Recording Works
Learn how recordings capture console logs, network requests, and session metadata automatically.
Developer Installation Guide
Technical guide for installing the Userplane SDK and configuring it for your application.
Intercom
Request screen recordings without leaving Intercom. Capture console logs, network requests, and session replays to understand and resolve support issues faster.
Slack
Request and receive screen recordings within Slack. Capture console logs, network requests, and session replays. No context switch needed.
Zendesk
Collect screen recordings from Zendesk. Agents can request a recording and instantly receive a replay with logs, network activity, and user context. No follow-ups needed.
Request screen recordings
right within
Chrome
Send a recording link and get back a complete replay of the customer's issue.